If you experience a loss or have a claim, please call our office as soon as possible at 269-651-1761. We prefer that you contact our office first to notify us of your loss so we can handle your claim quickly and efficiently. For claim service outside of our normal business hours of 9:00am-5:00pm Monday - Friday, you may contact the insurance company directly to file a claim. Following are the company claims department information. Please have your policy number ready when reporting your claim.